0 (212) 605 0 605
Home Page > Corporate > Quality Management Policy

Quality Management Policy

 

As Elitium A Type Surgical Medical Center, to provide fast, tolerant, principled and quality service to patients and their relatives in an effective, efficient, respected, entrepreneurial and smiling private medical center, by adhering to the quality management system and legislation, to provide scientific health services at advanced medical standards. We undertake to change and develop by organizing continuous training programs in order to provide service, improve working conditions and increase the satisfaction and skills of the institution personnel.

  • About Us
  • Our Vision
  • Our Mission
  • Our Service Approach
  • Patient Rights Unit
  • Our Core Values
  • Quality Purpose

About Us

It was established in Süyman Demirel street in 2012 by providing services with the aim of operating in the health sector. As Elitium Cerrahi Tıp Merkezi our aim is to create a qualified health institution in service delivery that can be an alternative to public and other private hospitals. Our hospital, which was established with these feelings, started to provide health services under the name Elitium Cerrahi Tıp Merkezi in Esenyurt district. It was chosen as the starting point because the district is a large settlement and does not receive adequate health support. Being the most preferred treatment center by our patients by following all medical developments without compromising our corporate image has an important place among our goals.…
Read More

Our Vision

Our vision is to grow by maintaining the satisfaction of patients and their relatives, the satisfaction of the physicians who provide and receive services, and not to move away from ethical service in health while growing. To support the dissemination of awareness of prevention from diseases. To protect patients in need as much as possible. Not compromising on quality by managing cost and efficiency effectively.
Read More

Our Service Approach

In line with the modern management approach, we attach importance and priority to the continuous review and improvement of our system. Providing honest, high-quality and economical health services by constantly improving the trust of our patients and all of our employees is one of our priorities in our understanding of service. Supporting our employees with continuous training, making them active in the improvement processes, has an important place in improving our future services.
Read More

Patient Rights Unit

PATIENT RIGHTS AND RESPONSIBILITIES Patient Rights Unit Health services cannot be compromised from the rights and responsibilities of individuals due to their vital importance. We respect all the rights of all our patients and their relatives who apply to our hospital during the time they receive service from our hospital. T.R. With this resource, which we prepared by making use of the Ministry of Health's Patient Rights regulation, we aimed to inform our patients about the rights they have and the responsibilities they must fulfill during service procurement. Patient rights It is the whole of the practices made in order to protect the rights of the person who requests medical assistance and applies to a health institution for this purpose,…
Read More

Our Core Values

Respect for Human Reliability Acting Based on Science and Reason Diligence Team Consciousness Professionalism Openness to Innovation
Read More

Quality Purpose

Our institution examines the contents of the existing and needed activities, evaluates their efficiency, plans the improvement processes and carries out quality studies for their implementation. What Does Quality Do? It ensures the systematic use of analysis, problem solving and decision-making techniques by all employees and the establishment of management with data in the institution. It plans the self-assessment process of the institution and monitors its implementation. It shares the detected nonconformities with the institution management and makes data entries to the institutional quality system. It standardizes the solutions reached as a result of the corrective/preventive activities obtained from the studies, puts them into practice…
Read More